Easy English : Do I have to pay a penalty for this? (18.02.21)

# Script

A : 이것에 대한 수수료를 내야하나요?

B : 그러셔야 할 거에요.

    그리고 최악의 경우에는 비행기 표를 통째로 잃으실겁니다.

    하지만 제가 보니깐 딱 5분 전에 표를 사셨네요.

    그러니까 저희가 어떻게 해드릴 수 있는지 확인해보겠습니다.

A : 아, 미리 감사드립니다.

    변경이 되면 확인 메일을 보내주실건가요?

B : 네. 그러겠습니다.

A : Do I have to pay a penalty for this?

B : I'm afraid so.

    And the worse scenario is that you lose the whole ticket.

    But I see that you bought it just 5 min ago.

    So we'll see what we can do about this.

A : Well..thank you in advance.

    Will you send me a confirmation email when it's changed?

B : Yes. We will.

# Various Expressions

+ I see that you bought it just 5 min ago.

ㄴ You just bought it.

ㄴ I see here that you purchase the ticket 5 min ago.

+ We'll see what we can do about this.

ㄴ We'll try to fix this.

ㄴ We'll see what can be done about this.